Help & FAQ

Answers to the most common questions about signing in, subscriptions, and using the question bank.

Signing in

There's no password to remember. Enter your email on the sign-in page and we'll send you a one-time link — click it and you're in. If you don't see the email within a couple of minutes, check your spam folder.

Subscription & billing

Full access to the mock exams, topic-by-topic practice, and your performance dashboard for whichever exam bank(s) you subscribe to. Everyone also gets one free question a day with no card required, so you can try the question style before subscribing.

Using the question bank

A timed set of questions matching the real exam's format and length, with your score and a full breakdown at the end.

Still need help?

Click the Help button in the bottom-right corner of any page to chat with us. If it's something we can't resolve right there, we'll pick it up by email and get back to you.